Terms & Conditions
Warranty & Returns
At CM Marine, we strive to achieve 100% customer satisfaction. If you are experiencing any issues with any of our products, contact our Warranty and Returns department using the information below.
WarrantyAll products are covered by a 12 Month warranty. (unless otherwise stated)
Returns
If you have ordered the wrong item we are more than happy to exchange it as long as the product is returned within 7 days of purchase and the item is unused and in it's original packaging.
Backorders
If a product is temporarily out of stock it will be placed on backorder and you will be notified, if an item on backorder cannot be sourced within 5 working days we will refund you for that item.
You will generally get the fastest response to your inquiry by sending an email to returns@cmmarine.co.nz
Please include the following information;
Name:
Phone:
E-Mail:
Address:
Invoice Number:
Date Purchased:
Please briefly describe the problem you are experiencing.
Our return address is;
CM Marine
9/239 Great South Road,
Drury 2113
Auckland
New Zealand
FAX: +64 9 2977 686
E-Mail: returns@cmmarine.co.nz